Journelle

<p>We can make changes to orders before they ship but please contact us quickly as the process to ship your order starts promptly. If you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.</p>

We can make changes to orders before they ship but please contact us quickly as the process to ship your order starts promptly. If you need to update your shipping address or contact information, please contact our customer service team immediately a

Can I edit or add anything to my order?

Orders

Do you offer free shipping?

How do I track my order?

Do you offer expedited shipping?

How much does shipping cost?

Do you ship worldwide?

My order was marked delivered but it’s not here.

How long does delivery take?

What do I do if my item(s) arrives damaged?

What is your shipping policy?

What if my package gets lost or arrives damaged?

Shipping

What is your cancellation policy?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

How do I make a return?

Do you offer refunds or exchanges?

How do I start a return?

When will I get my refund?

What’s your return policy?

Returns

How do I apply promo/discount codes?

Promotions

Can I edit or add anything to my order?Updated 17 days ago