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Orders
What is your cancellation policy?
Orders can be canceled within 1 hour. Please email our team with your cancellation request as soon as possible: [email protected]. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be a
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be c
Can I edit or add anything to my order?
We can make changes to orders before they ship but please contact us quickly as the process to ship your order starts promptly. If you need to update your shipping address or contact information, please contact our customer service team immediately a
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for